HEALTHWAY 60-DAY SATISFACTION GUARANTEE & RETURN POLICY

At Healthway, we stand behind all of the products in our Family of Brands and our industry leading quality. If for any reason you are not satisfied with a Healthway product you purchased from one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Healthway 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.

How to Claim the Guarantee

To submit a Guarantee request, we encourage you to return the product to the place of purchase for refund or replacement. Alternatively, you may call one of our customer service representatives at 1-800-227-6063 to initiate a refund or replacement. Please have information available regarding where and when you purchased the product. If your request is approved, you will need to mail the Healthway product, your proof or purchase, and your Guarantee approval confirmation number to:

You must submit your Guarantee request within 60 days of the date of purchase. Please note that you are responsible for costs incurred in mailing the product and proof of purchase.

Guarantee Guidelines

Healthway reserves the right to verify information, require a valid proof of purchase, and to deny return or replacement if it determines that a customer is abusing the Healthway 30-Day Satisfaction Guarantee. This Guarantee only applies to purchases by consumers within the United States of America.